Privacy policy

Privacy Policy — CookMasterPro :root { --paper: #F3EFE6; --paper-deep: #EBE5D8; --ink: #24231E; --ink-soft: #5B5749; --green: #3E5641; --copper: #8A4F30; --line: #D9D0BE; } * { box-sizing: border-box; } body { margin: 0; background: var(--paper); color: var(--ink); font-family: 'Inter', sans-serif; font-size: 16px; line-height: 1.6; -webkit-font-smoothing: antialiased; } a { color: var(--green); } .wrap { max-width: 760px; margin: 0 auto; padding: 0 28px; } header.masthead { padding: 72px 0 40px; border-bottom: 1px solid var(--line); } .kicker { font-family: 'Fraunces', serif; font-size: 15px; font-style: italic; color: var(--copper); margin: 0 0 10px; } h1 { font-family: 'Fraunces', serif; font-weight: 500; font-size: 42px; line-height: 1.12; margin: 0 0 18px; max-width: 14ch; } .lede { font-size: 17px; color: var(--ink-soft); max-width: 62ch; margin: 0 0 6px; } .updated { font-size: 13px; color: var(--ink-soft); margin-top: 18px; } main { padding: 8px 0 40px; } section.entry { display: grid; grid-template-columns: 64px 1fr; gap: 4px 28px; padding: 44px 0; border-bottom: 1px solid var(--line); } section.entry:last-of-type { border-bottom: none; } .num { font-family: 'Fraunces', serif; font-weight: 400; font-size: 34px; color: var(--copper); line-height: 1; padding-top: 2px; } .entry-body h2 { font-family: 'Fraunces', serif; font-weight: 500; font-size: 24px; margin: 0 0 14px; color: var(--ink); } .entry-body p { margin: 0 0 14px; max-width: 60ch; } .entry-body p:last-child { margin-bottom: 0; } .entry-body ul { margin: 0 0 14px; padding-left: 0; list-style: none; max-width: 60ch; } .entry-body ul li { position: relative; padding-left: 20px; margin-bottom: 10px; } .entry-body ul li::before { content: "—"; position: absolute; left: 0; color: var(--copper); } .datatable { margin: 4px 0 18px; border-top: 1px solid var(--line); } .datarow { display: grid; grid-template-columns: 200px 1fr; gap: 24px; padding: 14px 0; border-bottom: 1px solid var(--line); } .datarow .label { font-family: 'Fraunces', serif; font-size: 15px; color: var(--green); padding-top: 1px; } .datarow .value { color: var(--ink-soft); font-size: 15px; } .note { margin-top: 16px; padding: 18px 20px; background: var(--paper-deep); border-left: 3px solid var(--green); font-size: 15px; color: var(--ink-soft); max-width: 60ch; } .note a { color: var(--copper); text-decoration: underline; } footer { padding: 36px 0 64px; font-size: 13px; color: var(--ink-soft); } footer a { color: var(--ink); text-decoration: none; border-bottom: 1px solid var(--copper); } @media (max-width: 560px) { header.masthead { padding: 48px 0 32px; } h1 { font-size: 32px; } section.entry { grid-template-columns: 1fr; gap: 8px; padding: 32px 0; } .num { font-size: 26px; } .datarow { grid-template-columns: 1fr; gap: 4px; } } @media (prefers-reduced-motion: reduce) { * { scroll-behavior: auto !important; } }

CookMasterPro

Privacy policy

What personal data we collect, why we collect it, how we use it, and what rights you have — whether you're a private customer or a trade contact.

Last updated: August 2026

01

Who we are

CookMasterPro ("we", "us", "our") is the data controller for the personal data described in this policy. We are based in Belgium and operate under EU data protection law, including the General Data Protection Regulation (GDPR).

Phone
+32 465 476 004
02

What data we collect

Depending on how you interact with us, we may collect:

Identity & contact data
Name, email, phone number, company name, delivery/billing address
Order data
Products ordered, order value, order history, invoices
Trade account data
Business type, estimated volume, VAT number, account manager notes
Technical data
IP address, browser type, device information, pages visited
Communications
Messages sent via our contact forms, emails, or phone
03

Why we use your data

  • To process and deliver your orders (B2C and B2B)
  • To respond to enquiries and provide trade quotes
  • To manage your trade account and ongoing business relationship
  • To send order confirmations, shipping updates and invoices
  • To improve our website and product range
  • To meet our legal and accounting obligations

We process your data based on the performance of a contract (your order or trade agreement), our legitimate business interests, your consent (where required, e.g. marketing emails), or a legal obligation.

04

Who we share data with

We do not sell your personal data. We share data only where necessary, with:

  • Payment processors, to securely handle transactions
  • Delivery and logistics partners, to ship your order
  • IT and hosting providers, to run our website and store data securely
  • Accounting and legal advisors, where required
  • Authorities, where required by law
05

How long we keep your data

We keep order and invoice data for as long as required by Belgian and EU accounting and tax law (typically 7 years). Trade account data is kept for the duration of the business relationship and a reasonable period afterward. Contact form messages are kept only as long as needed to handle your enquiry, unless a longer retention is required for legal reasons.

06

Your rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Erase your data, where legally possible
  • Restrict or object to certain processing
  • Port your data to another provider
  • Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at contact@cookmasterpro.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données).
07

Cookies

Our website may use cookies and similar technologies to keep the site working correctly, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.

08

Data security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, but we work to keep your data as safe as possible.

09

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page shows when it was last revised.

10

Contact us

For any question about this policy or your personal data, contact us at:

Phone
+32 465 476 004

CookMasterPro · Belgium · contact@cookmasterpro.com